Each order is packaged in an eco-friendly, 100% biodegradable corn starch pouch. Possibility to attach a gift card (When choosing your delivery method, you have the possibility to choose a gift wrap and a note to accompany it).

Returns and exchanges: to exercise his right of withdrawal, the buyer can send to La Queue du Chat a letter on plain paper mentioning his name, his contact details, the order number and the product(s) concerned by the return. He will have to specify if it is a return for reimbursement or if an exchange is desired. In the latter case, it is necessary to specify the item and size desired in exchange. The buyer can also download the withdrawal form, print it, fill it out and send it to La Queue du Chat. For more information, see the Retraction section in the General Terms and Conditions of Sale.

Customer service available on 06 76 64 66 86

Please send your returns to :

La Queue du Chat c/o ESAT Jean Jacquemart

6 avenue Gay Lussac

33370 Artigues-près-Bordeaux